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Closed Loop, Open Loop

In business some things just never stop. Some tasks may seem like they are never ending and some feel like they ended just as they got started. CCI founder and president Jim Lewis talks about the personality differences when it comes to finishing tasks in business....

Perseverance Is Key

To define perseverance, it is steadfastness in doing something despite the difficulty or delay in achieving success. In this week’s tip, Jim explains his experience of persevering in this business throughout his tenure with Communications Concepts Inc. The...

Only Tell Enough

When making a sales pitch to your customer, it is important to know when to stop. In this tip Jim tell us how he learned this lesson. He had a client who was ready to make the purchase and he just had to show one more thing. That one more thing cost him the sale. The...

The Need For Referrals

Getting paid for your service is important but are you getting paid enough?  In this tip Jim talks about some advice he got from a very good insurance salesman.  If clients only pay you one way, you are not getting paid enough.  What does this mean?  In addition to...

Giving Back

Giving back to your community is good for business.  A quote from Kevin Spacey sums it up quite nicely.  He says “If you’re lucky enough to do well, it’s your responsibility to send the elevator back down.”  Although Jim had not thought of it...

Backup Plans

Most people have some sort of back-up plan at home.  We have candles or flashlights when the power is out, or fans when the air conditioner is out.  The same should be true in business. For this tip, Jim tells a true story about an experience he had when he was...